FAQ

Can I buy a car as a private buyer?

Yes, but we don't know the law of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process.

Can I buy car/ cars that are not listed on your stock?

Yes you can, please request Auction Membership and then, you can bid cars from Japanese Auction.

Do you give any warranty for the vehicles?

No, we don't give any warranty, but we disclose any interior/exterior damage, the distance the car has been driven, etc. We report this information in accordance with our vehicle grading system (Inspection grade) by our inspector after doing general maintenance, so you can understand the condition of the car you are buying.

Do you accept cancellation?

The deposit will not be refundable for Auction Purchase. After we win the auction, its vehicle belongs to you and there is no cancellation. If you have cancelled before auction start, we will consider the cancellation of bidding. To cancel the bid, please note that we need at least 30 minutes before auction starting time. One exceptional case is that customer decide not to attend the Auction anymore without purchasing any vehicles.